{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"38993","self":"https://jira.geedge.net/rest/api/2/issue/38993","key":"OMPUB-1065","fields":{"issuetype":{"self":"https://jira.geedge.net/rest/api/2/issuetype/10004","id":"10004","description":"","iconUrl":"https://jira.geedge.net/secure/viewavatar?size=xsmall&avatarId=10303&avatarType=issuetype","name":"故障","subtask":false,"avatarId":10303},"components":[],"timespent":null,"timeoriginalestimate":null,"description":"GTS-221用户反馈：管理网络正常的情况下，NZ上没有采集到TWA设备监控指标\r\n通过anydesk远程连接排查发现：\r\n* NZ在2023.11.26 00:48没有采集到TWA站点所有设备监控指标，显示为undefined，怀疑该时间段内TWA与LM Server（部署NZ）管理网断开\r\n* NZ在2023.11.26 01:58可以采集到TWA站点设备（除TWA08之外）NIC Throughput，但是无法采集到流量引擎的Throuthput\r\n\r\nanydesk登录TWA设备，发现sapp没有运行。怀疑TWA设备与LM Server（部署ACC）管理网断开超过1小时，TSG-OS无法获得授权，停止sapp运行。人为干预重新获得授权后NZ上监控指标恢复（除TWA08外）","project":{"self":"https://jira.geedge.net/rest/api/2/project/10206","id":"10206","key":"OMPUB","name":"Operation and 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这项决议是正确的。问题已关闭可以重新开放。","iconUrl":"https://jira.geedge.net/images/icons/statuses/generic.png","name":"已关闭","id":"10103","statusCategory":{"self":"https://jira.geedge.net/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"green","name":"完成"}}}}