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建议重新插拔网卡，如果灰太多建议清灰；\r\n * 鉴于网卡系中兴OEM的网卡，建议联系中兴技术支持分析该问题。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=luqiuwen","name":"luqiuwen","key":"JIRAUSER10109","emailAddress":"luqiuwen@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=32"},"displayName":"陆秋文","active":true,"timeZone":"Asia/Shanghai"},"created":"2024-10-21T10:57:25.954+0800","updated":"2024-10-21T10:57:25.954+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/46677/comment/86597","id":"86597","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=zhangzhihan","name":"zhangzhihan","key":"JIRAUSER10111","emailAddress":"zhangzhihan@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10111&avatarId=12001","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10111&avatarId=12001","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10111&avatarId=12001","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10111&avatarId=12001"},"displayName":"张智涵","active":true,"timeZone":"Asia/Shanghai"},"body":"故障原因：网卡固件加载超时，导致mlx5_core加载失败\r\n !screenshot-1.png|thumbnail! ","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=zhangzhihan","name":"zhangzhihan","key":"JIRAUSER10111","emailAddress":"zhangzhihan@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10111&avatarId=12001","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10111&avatarId=12001","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10111&avatarId=12001","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10111&avatarId=12001"},"displayName":"张智涵","active":true,"timeZone":"Asia/Shanghai"},"created":"2024-10-21T11:51:50.077+0800","updated":"2024-10-21T11:51:50.077+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/46677/comment/86605","id":"86605","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=zhangzhihan","name":"zhangzhihan","key":"JIRAUSER10111","emailAddress":"zhangzhihan@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10111&avatarId=12001","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10111&avatarId=12001","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10111&avatarId=12001","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10111&avatarId=12001"},"displayName":"张智涵","active":true,"timeZone":"Asia/Shanghai"},"body":"重新插拔10GE CX4网卡无效，目前现场已经把10GE CX4网卡都拆了，换了一块X710 4x10GE网卡，服务器启动后mlx5_core正常挂载，100GE CX6网卡能正常识别","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=zhangzhihan","name":"zhangzhihan","key":"JIRAUSER10111","emailAddress":"zhangzhihan@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10111&avatarId=12001","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10111&avatarId=12001","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10111&avatarId=12001","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10111&avatarId=12001"},"displayName":"张智涵","active":true,"timeZone":"Asia/Shanghai"},"created":"2024-10-21T16:23:31.245+0800","updated":"2024-10-21T16:23:31.245+0800"}],"maxResults":3,"total":3,"startAt":0},"votes":{"self":"https://jira.geedge.net/rest/api/2/issue/OMPUB-1507/votes","votes":0,"hasVoted":false},"worklog":{"startAt":0,"maxResults":20,"total":0,"worklogs":[]},"assignee":{"self":"https://jira.geedge.net/rest/api/2/user?username=zhangzhihan","name":"zhangzhihan","key":"JIRAUSER10111","emailAddress":"zhangzhihan@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10111&avatarId=12001","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10111&avatarId=12001","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10111&avatarId=12001","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10111&avatarId=12001"},"displayName":"张智涵","active":true,"timeZone":"Asia/Shanghai"},"updated":"2024-10-21T16:23:36.929+0800","status":{"self":"https://jira.geedge.net/rest/api/2/status/10103","description":"这一问题被认为是完成, 这项决议是正确的。问题已关闭可以重新开放。","iconUrl":"https://jira.geedge.net/images/icons/statuses/generic.png","name":"已关闭","id":"10103","statusCategory":{"self":"https://jira.geedge.net/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"green","name":"完成"}}}}