{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"25041","self":"https://jira.geedge.net/rest/api/2/issue/25041","key":"OMPUB-355","fields":{"issuetype":{"self":"https://jira.geedge.net/rest/api/2/issuetype/10004","id":"10004","description":"","iconUrl":"https://jira.geedge.net/secure/viewavatar?size=xsmall&avatarId=10303&avatarType=issuetype","name":"故障","subtask":false,"avatarId":10303},"components":[],"timespent":null,"timeoriginalestimate":null,"description":"产生告警信息板卡：BJR-PE-T9K001-NPB01 （10.243.11.1）\r\n\r\n最初出现时间：2022-02-09 17:01:53  \r\n\r\n故障截止目前仍未消除。","project":{"self":"https://jira.geedge.net/rest/api/2/project/10206","id":"10206","key":"OMPUB","name":"Operation and 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* 故障的范围：仅限于BJR-PE单板卡，其他板卡正常工作。\r\n * 流量情况：约3Gbps，3Mpps, 平均报文长度约100字节。\r\n\r\n!image-2022-02-11-09-47-49-974.png!\r\n * 负载平衡情况：单线程负载远远大于其他线程负载，该线程大量丢包：\r\n\r\n!image-2022-02-11-09-49-59-567.png!\r\n\r\n!image-2022-02-11-09-50-10-344.png!\r\n * 在该线程上捕包，发现全部为VRRP广播报文，这些报文所有分流要素全部一致（具有相同的源地址、目的地址），被分流到同一线程上。\r\n\r\n!image-2022-02-11-09-52-04-985.png!\r\n\r\n现推测，运营商侧错误配置导致的VRRP报文在网络内广播，这种情况超出了设备的处理能力，导致丢包。\r\n\r\n这种情况暂无较好的解决方案。可以考虑的处置方法有：\r\n # 因该报文对业务无明显的影响，可以考虑在交换板上配置源IP-目的IP地址的规则放行该报文。\r\n # 建议业主协调运营商消除错误配置。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=luqiuwen","name":"luqiuwen","key":"JIRAUSER10109","emailAddress":"luqiuwen@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=32"},"displayName":"陆秋文","active":true,"timeZone":"Asia/Shanghai"},"created":"2022-02-11T09:54:28.646+0800","updated":"2022-02-11T09:58:54.841+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/25041/comment/36805","id":"36805","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=zhengchao","name":"zhengchao","key":"JIRAUSER10000","emailAddress":"zhengchao@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10000&avatarId=10604","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10000&avatarId=10604","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10000&avatarId=10604","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10000&avatarId=10604"},"displayName":"郑超","active":true,"timeZone":"Asia/Qyzylorda"},"body":"可以在交换板上配置源IP-目的IP地址的规则放行该报文。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=zhengchao","name":"zhengchao","key":"JIRAUSER10000","emailAddress":"zhengchao@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10000&avatarId=10604","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10000&avatarId=10604","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10000&avatarId=10604","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10000&avatarId=10604"},"displayName":"郑超","active":true,"timeZone":"Asia/Qyzylorda"},"created":"2022-02-11T15:20:54.241+0800","updated":"2022-02-11T15:20:54.241+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/25041/comment/36809","id":"36809","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=luqiuwen","name":"luqiuwen","key":"JIRAUSER10109","emailAddress":"luqiuwen@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=32"},"displayName":"陆秋文","active":true,"timeZone":"Asia/Shanghai"},"body":"在BJR-PE的SMBIO的service 0上增加如下规则：\r\n\r\naction transparent\r\n  ip-mask add ruleid 1 ipv4-sip 10.135.237.138/32 ipv4-dip 224.0.0.18/32 static\r\n\r\n增加规则后，异常流量放行，不再送入计算板。计算板已不丢包。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=luqiuwen","name":"luqiuwen","key":"JIRAUSER10109","emailAddress":"luqiuwen@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/caea3c244dfb34ba3d5097334923797e?d=mm&s=32"},"displayName":"陆秋文","active":true,"timeZone":"Asia/Shanghai"},"created":"2022-02-11T15:38:43.125+0800","updated":"2022-02-11T15:38:43.125+0800"}],"maxResults":3,"total":3,"startAt":0},"votes":{"self":"https://jira.geedge.net/rest/api/2/issue/OMPUB-355/votes","votes":0,"hasVoted":false},"worklog":{"startAt":0,"maxResults":20,"total":0,"worklogs":[]},"assignee":{"self":"https://jira.geedge.net/rest/api/2/user?username=liuju","name":"liuju","key":"JIRAUSER10222","emailAddress":"liuju@zdjizhi.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/de39e01c583621fe2030d723f55e0e79?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/de39e01c583621fe2030d723f55e0e79?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/de39e01c583621fe2030d723f55e0e79?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/de39e01c583621fe2030d723f55e0e79?d=mm&s=32"},"displayName":"刘菊","active":false,"timeZone":"Asia/Shanghai"},"updated":"2023-03-22T11:58:05.494+0800","status":{"self":"https://jira.geedge.net/rest/api/2/status/10103","description":"这一问题被认为是完成, 这项决议是正确的。问题已关闭可以重新开放。","iconUrl":"https://jira.geedge.net/images/icons/statuses/generic.png","name":"已关闭","id":"10103","statusCategory":{"self":"https://jira.geedge.net/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"green","name":"完成"}}}}