{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"31738","self":"https://jira.geedge.net/rest/api/2/issue/31738","key":"OMPUB-757","fields":{"issuetype":{"self":"https://jira.geedge.net/rest/api/2/issuetype/10004","id":"10004","description":"","iconUrl":"https://jira.geedge.net/secure/viewavatar?size=xsmall&avatarId=10303&avatarType=issuetype","name":"故障","subtask":false,"avatarId":10303},"components":[],"timespent":null,"timeoriginalestimate":null,"description":"业主（Micky）使用台式机登录tsg系统使用日志搜索功能搜索指定条件的日志内容，搜索结果为空，但是同一时间其他人终端连接系统使用相同条件搜索日志，搜索结果不为空。\r\n\r\nmicky之前使用该台式机登录系统查询等操作一切正常.\r\n\r\n再次校准了电脑的系统时间并多次重启电脑无果。\r\n\r\n最终解决方案：\r\n\r\n1、换其他浏览器登录系统，系统可正常使用日志搜索功能，且展示正常。\r\n\r\n2、清除Chrome浏览器缓存，重新打开Chrome登录系统，系统使用恢复正常。\r\n\r\n \r\n\r\n目前业主的这个问题已处理，但是有疑问，为什么会突然使用着就搜索异常了，必须清理浏览器缓存才OK，家里测试或者其他环境使用时出现过该现象嘛。\r\n\r\n而且搜索异常期间，直接查询最近1hour的session records 依然有最新数据展示，仅仅是搜索拨测相关的流量日志搜索为空，见附件。\r\n\r\n \r\n\r\n ","project":{"self":"https://jira.geedge.net/rest/api/2/project/10206","id":"10206","key":"OMPUB","name":"Operation and 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进行详细描述\r\n\r\n后续如果再发生此类问题，可打开控制台查看请求的时间及条件是否正确。\r\n\r\n!image-2022-12-30-17-41-13-113.png|width=451,height=376!","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=yuwang","name":"yuwang","key":"JIRAUSER10118","emailAddress":"yuwang@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10118&avatarId=10611","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10118&avatarId=10611","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10118&avatarId=10611","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10118&avatarId=10611"},"displayName":"王瑜","active":true,"timeZone":"Asia/Yangon"},"created":"2022-12-30T17:42:30.192+0800","updated":"2022-12-30T17:42:30.192+0800"}],"maxResults":1,"total":1,"startAt":0},"votes":{"self":"https://jira.geedge.net/rest/api/2/issue/OMPUB-757/votes","votes":0,"hasVoted":false},"worklog":{"startAt":0,"maxResults":20,"total":0,"worklogs":[]},"assignee":{"self":"https://jira.geedge.net/rest/api/2/user?username=yuwang","name":"yuwang","key":"JIRAUSER10118","emailAddress":"yuwang@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?ownerId=JIRAUSER10118&avatarId=10611","24x24":"https://jira.geedge.net/secure/useravatar?size=small&ownerId=JIRAUSER10118&avatarId=10611","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&ownerId=JIRAUSER10118&avatarId=10611","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&ownerId=JIRAUSER10118&avatarId=10611"},"displayName":"王瑜","active":true,"timeZone":"Asia/Yangon"},"updated":"2024-08-29T15:37:44.395+0800","status":{"self":"https://jira.geedge.net/rest/api/2/status/10103","description":"这一问题被认为是完成, 这项决议是正确的。问题已关闭可以重新开放。","iconUrl":"https://jira.geedge.net/images/icons/statuses/generic.png","name":"已关闭","id":"10103","statusCategory":{"self":"https://jira.geedge.net/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"green","name":"完成"}}}}