{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"35221","self":"https://jira.geedge.net/rest/api/2/issue/35221","key":"OMPUB-942","fields":{"issuetype":{"self":"https://jira.geedge.net/rest/api/2/issuetype/10004","id":"10004","description":"","iconUrl":"https://jira.geedge.net/secure/viewavatar?size=xsmall&avatarId=10303&avatarType=issuetype","name":"故障","subtask":false,"avatarId":10303},"components":[],"timespent":null,"timeoriginalestimate":null,"description":"已经配合研发同事陆秋文对相关NPB信息进行查询（见附件）。\r\n\r\n经陆秋文排查，因NPB板卡在“Throughput - DP1/L4”监控项数据出现中断时，mrzcpd驱动和sapp服务并未出现重启情况，且没有相关日志输出，该NPB的新建连接数也未曾中断。另外在NPB出现流量中断的同一时刻其他NPB的流量没有出现增长。\r\n结合上述排查现象，陆秋文给出的结论为：初步怀疑问题原因可能为“NZ中监控流量的某个环节出现问题”。\r\n\r\n现需要NZ组同事协助对该问题进行排查，谢谢~","project":{"self":"https://jira.geedge.net/rest/api/2/project/10206","id":"10206","key":"OMPUB","name":"Operation and 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- DP1/L4”监控项数据偶尔出现中断现象","lastViewed":null,"watches":{"self":"https://jira.geedge.net/rest/api/2/issue/OMPUB-942/watchers","watchCount":4,"isWatching":false},"creator":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"subtasks":[],"created":"2023-06-10T02:47:06.501+0800","reporter":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"customfield_10000":"{summaryBean=com.atlassian.jira.plugin.devstatus.rest.SummaryBean@35937cd7[summary={pullrequest=com.atlassian.jira.plugin.devstatus.rest.SummaryItemBean@6ad8effc[overall=PullRequestOverallBean{stateCount=0, 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devSummaryJson={\"cachedValue\":{\"errors\":[],\"configErrors\":[],\"summary\":{\"pullrequest\":{\"overall\":{\"count\":0,\"lastUpdated\":null,\"stateCount\":0,\"state\":\"OPEN\",\"details\":{\"openCount\":0,\"mergedCount\":0,\"declinedCount\":0,\"total\":0},\"open\":true},\"byInstanceType\":{}},\"build\":{\"overall\":{\"count\":0,\"lastUpdated\":null,\"failedBuildCount\":0,\"successfulBuildCount\":0,\"unknownBuildCount\":0},\"byInstanceType\":{}},\"review\":{\"overall\":{\"count\":0,\"lastUpdated\":null,\"stateCount\":0,\"state\":null,\"dueDate\":null,\"overDue\":false,\"completed\":false},\"byInstanceType\":{}},\"deployment-environment\":{\"overall\":{\"count\":0,\"lastUpdated\":null,\"topEnvironments\":[],\"showProjects\":false,\"successfulCount\":0},\"byInstanceType\":{}},\"repository\":{\"overall\":{\"count\":0,\"lastUpdated\":null},\"byInstanceType\":{}},\"branch\":{\"overall\":{\"count\":0,\"lastUpdated\":null},\"byInstanceType\":{}}}},\"isStale\":false}}","aggregateprogress":{"progress":0,"total":0},"customfield_10100":null,"priority":{"self":"https://jira.geedge.net/rest/api/2/priority/3","iconUrl":"https://jira.geedge.net/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_10200":null,"customfield_10400":null,"labels":["E21现场"],"environment":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[],"duedate":null,"progress":{"progress":0,"total":0},"issuelinks":[],"comment":{"comments":[{"self":"https://jira.geedge.net/rest/api/2/issue/35221/comment/60117","id":"60117","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=shizhendong","name":"shizhendong","key":"JIRAUSER10205","emailAddress":"shizhendong@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?avatarId=10335","24x24":"https://jira.geedge.net/secure/useravatar?size=small&avatarId=10335","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&avatarId=10335","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&avatarId=10335"},"displayName":"史振东","active":true,"timeZone":"Asia/Shanghai"},"body":"请按步骤进行排查，并提供排查结果。[~liuju] \r\n\r\n1. 进入 NZ -> APM/Explore 页面，输入以下表达式，自定义时间范围，点击查询\r\n表达式1:     rx_bits_total\\{asset=\"DIR-IGW-T9K001-NPB01\", app=\"sapp4\", device=\"eth_vf_raw\"}\r\n表达式2:     ftx_bits_total\\{asset=\"DIR-IGW-T9K001-NPB01\", app=\"sapp4\", device=\"eth_vf_raw\"}\r\n表达式3:     tx_total_len\\{asset=\"DIR-IGW-T9K001-NPB01\", app=\"sapp4\", device=\"eth_vf_raw\"}\r\n时间范围：    2023-06-08 22:00:05 - 2023-06-08 22:30:00\r\n\r\n\r\n2. 进入 NZ -> APM/Explore 页面，输入以下表达式，自定义时间范围，点击查询\r\n表达式1:     rx_bits_total\\{asset=\"KLT-IGW-T9K001-NPB06\", app=\"sapp4\", device=\"eth_vf_raw\"}\r\n表达式2:     ftx_bits_total\\{asset=\"KLT-IGW-T9K001-NPB06\", app=\"sapp4\", device=\"eth_vf_raw\"}\r\n表达式3:     tx_total_len\\{asset=\"KLT-IGW-T9K001-NPB06\", app=\"sapp4\", device=\"eth_vf_raw\"}\r\n时间范围：    2023-06-09 06:40:00 - 2023-06-09 07:10:00\r\n\r\n\r\n3. 进入 NZ -> APM/Explore 页面，输入以下表达式，自定义时间范围，点击查询\r\n表达式： 与第二步一致，只改变时间范围\r\n时间范围：    2023-06-09 11:10:00 - 2023-06-09 11:40:00\r\n\r\n\r\n4. 提供 11.3、11.4 nz-web 日志文件\r\n路径：/var/log/nezha/nz-web/*","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=shizhendong","name":"shizhendong","key":"JIRAUSER10205","emailAddress":"shizhendong@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?avatarId=10335","24x24":"https://jira.geedge.net/secure/useravatar?size=small&avatarId=10335","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&avatarId=10335","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&avatarId=10335"},"displayName":"史振东","active":true,"timeZone":"Asia/Shanghai"},"created":"2023-06-12T14:39:07.587+0800","updated":"2023-06-12T14:39:07.587+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/35221/comment/60126","id":"60126","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"body":"KLT-IGW站点NPB06板卡Throughput - DP1/L4监控项在11点21分左右出现的中断原因为：因更新了TSG-OS的某项配置，重启mrzcpd驱动而导致。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"created":"2023-06-12T15:18:30.846+0800","updated":"2023-06-12T15:18:30.846+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/35221/comment/60235","id":"60235","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=shizhendong","name":"shizhendong","key":"JIRAUSER10205","emailAddress":"shizhendong@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?avatarId=10335","24x24":"https://jira.geedge.net/secure/useravatar?size=small&avatarId=10335","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&avatarId=10335","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&avatarId=10335"},"displayName":"史振东","active":true,"timeZone":"Asia/Shanghai"},"body":"DIR-IGW 站点 NPB01 板卡 Throughput - DP1/L4 监控项 异常分析：[^DIR-IGW-T9K001-NPB01-图表异常分析.txt]\r\n\r\nKLT-IGW 站点 NPB06 板卡 Throughput - DP1/L4 监控项 异常分析：[^KLT-IGW-T9K001-NPB06-图表异常分析.txt]\r\n\r\n结论：\r\n # nz prometheus 组件在 2023-06-08 22:15:55 （UTC+3）时间点对 DIR-IGW 站点 NPB01 板卡采集指标数据时，该服务未提供指标数据。服务地址：10.219.11.1:9000。\r\n # nz prometheus 组件在 2023-06-09 06:59:13 （UTC+3）时间点对 KLT-IGW 站点 NPB06 板卡采集指标数据时，该服务未提供指标数据。服务地址：10.217.11.6:9000。\r\n\r\n详细分析请查阅附件\r\n\r\n[~songlongkun] 请查收","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=shizhendong","name":"shizhendong","key":"JIRAUSER10205","emailAddress":"shizhendong@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?avatarId=10335","24x24":"https://jira.geedge.net/secure/useravatar?size=small&avatarId=10335","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&avatarId=10335","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&avatarId=10335"},"displayName":"史振东","active":true,"timeZone":"Asia/Shanghai"},"created":"2023-06-14T10:59:14.222+0800","updated":"2023-06-14T12:35:34.959+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/35221/comment/60236","id":"60236","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=shizhendong","name":"shizhendong","key":"JIRAUSER10205","emailAddress":"shizhendong@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?avatarId=10335","24x24":"https://jira.geedge.net/secure/useravatar?size=small&avatarId=10335","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&avatarId=10335","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&avatarId=10335"},"displayName":"史振东","active":true,"timeZone":"Asia/Shanghai"},"body":"附件路径：相关NPB板卡NZ监控快照与程序运行情况 -> 部分出现流量中断的NPB板卡NZ监控快照 -> SHQ-IGW-T9K001-NPB07.html\r\n该文件因快照时网络波动，导致快照文件异常，请重新快照并更新附件 [~songlongkun] ","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=shizhendong","name":"shizhendong","key":"JIRAUSER10205","emailAddress":"shizhendong@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?avatarId=10335","24x24":"https://jira.geedge.net/secure/useravatar?size=small&avatarId=10335","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&avatarId=10335","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&avatarId=10335"},"displayName":"史振东","active":true,"timeZone":"Asia/Shanghai"},"created":"2023-06-14T11:02:24.191+0800","updated":"2023-06-14T11:02:24.191+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/35221/comment/60565","id":"60565","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"body":"根据研发同事陆秋文的建议，目前已经将KLT-IGW站点第二块NPB板卡的Throughput - DP1/L4监控项的查询查询语句由2m修改为5m，并观察该板卡Throughput - DP1/L4监控项数据后续是否还会出现中断现象。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"created":"2023-06-19T20:21:55.032+0800","updated":"2023-06-19T20:21:55.032+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/35221/comment/60822","id":"60822","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"body":"【E21现场】KLT-IGW NPB02（10.217.11.2）近五日（2023-06-23 09:00 至 2023-06-27 09:00）未曾出现“Throughput - DP1/L4”监控项数据中断现象。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"created":"2023-06-27T14:28:09.059+0800","updated":"2023-06-27T14:28:09.059+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/35221/comment/61133","id":"61133","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"body":"【E21现场】KLT-IGW NPB02（10.217.11.2）近六日（2023-06-27 09:00 至 2023-07-03 09:00）中，仅在6月30号出现了一次“Throughput - DP1/L4”监控项数据中断现象，时间范围2023.06.30 16:13--2023.06.30 16:23。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"created":"2023-07-03T14:49:35.868+0800","updated":"2023-07-03T14:49:35.868+0800"},{"self":"https://jira.geedge.net/rest/api/2/issue/35221/comment/61159","id":"61159","author":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"body":"根据陆秋文提供的解决方案，将“Throughput - DP1/L4”监控语句中的irate改为rate，且将时间由2m改为5m后，KLT-IGW NPB02该监控项中所有流量中断的现象消失。\r\n目前已经对所有NPB板卡“Throughput - DP1/L4”的监控语句进行了修改，并对NPB板卡的该监控项进行查看，均无中断现象。","updateAuthor":{"self":"https://jira.geedge.net/rest/api/2/user?username=songlongkun","name":"songlongkun","key":"JIRAUSER10914","emailAddress":"songlongkun@geedgenetworks.com","avatarUrls":{"48x48":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=48","24x24":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=24","16x16":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=16","32x32":"https://www.gravatar.com/avatar/643f4935f43167fd773a6b701f9fd05b?d=mm&s=32"},"displayName":"宋龙坤","active":true,"timeZone":"Asia/Shanghai"},"created":"2023-07-03T16:31:41.779+0800","updated":"2023-07-03T16:35:21.586+0800"}],"maxResults":8,"total":8,"startAt":0},"votes":{"self":"https://jira.geedge.net/rest/api/2/issue/OMPUB-942/votes","votes":0,"hasVoted":false},"worklog":{"startAt":0,"maxResults":20,"total":0,"worklogs":[]},"assignee":{"self":"https://jira.geedge.net/rest/api/2/user?username=liuyang","name":"liuyang","key":"JIRAUSER10102","emailAddress":"liuyang@geedgenetworks.com","avatarUrls":{"48x48":"https://jira.geedge.net/secure/useravatar?avatarId=10341","24x24":"https://jira.geedge.net/secure/useravatar?size=small&avatarId=10341","16x16":"https://jira.geedge.net/secure/useravatar?size=xsmall&avatarId=10341","32x32":"https://jira.geedge.net/secure/useravatar?size=medium&avatarId=10341"},"displayName":"刘洋","active":true,"timeZone":"Asia/Shanghai"},"updated":"2024-01-12T18:11:53.608+0800","status":{"self":"https://jira.geedge.net/rest/api/2/status/10103","description":"这一问题被认为是完成, 这项决议是正确的。问题已关闭可以重新开放。","iconUrl":"https://jira.geedge.net/images/icons/statuses/generic.png","name":"已关闭","id":"10103","statusCategory":{"self":"https://jira.geedge.net/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"green","name":"完成"}}}}